The Conference Services Assistant (CSA) is a vital member of the Conference Services team. CSA’s provide hotel-type front desk assistance in campus residence halls and are often the first and primary contact guests have with the College. In providing quality customer service, the CSA displays Christ’s love to guests of both religious and non-religious backgrounds. As a CSA you will be restructuring residence halls from student use to conference guest use, and then returning them back after the summer conference season ends. You will be responsible for checking guests into their housing and providing them with support during their stay at Wheaton. CSA’s report directly to the Assistant Director of Operations.
The Conference Services Operations Coordinator (OC) is a vital member of the Conference Services team. OC's provide assistance to the Conference Managers and clients with logistical details to ensure every event runs smoothly. This position carries a high level of responsibility and requires the ability to respond quickly to client and supervisor needs as they arise in a fast-paced environment with minimal supervision. This position requires attention to detail and the ability to take initiative while offering an opportunity to grow in multiple skills that would make one successful in hospitality and event management as well as many other fields. OC’s report to the Conference & Event Manager.